Collection Companies Put Under The Microscope
Practically every person who has owed a debt has received the dreaded phone call from a debt collection agency. But oftentimes one phone call turns into thirty, and even worse, an agent might be borderline threatening on the phone. This is an absolutely terrifying instant for the debtor.
While it may be true that collections agents are trying to collect a legitimate debt, more and more negative focus is being focused on unfair and aggressive policies that some companies have been using. Some of the more aggressive practices caught the eyes of James Caldwell, Louisiana attorney general and Washington attorney general Ron McKenna, who have both promised to make debt collection agencies and their owners clean up after their acts.
In fact, Caldwell has already obtained injunctions on January 8th against two collection agencies that were not complying with the standards that have been set for obtaining debt. On the same day McKenna attested that his office had just come to an agreement with debt collection agencies that agreed to comply with new protocol that have been established.
A few of the new boundaries that these collection agencies must comply with include more effective communication. This means that any harassment, intimidation, threats, profanity, or attempts to embarrass the debtor are now very illegal. With these new settlements, these debt collection agencies are under the microscope and will no longer be able to intimidate debtors through false suggestions such as failing to pay a debt will result in a suspension of the debtor’s driver’s license.
And finally, although these collection agencies are lawfully able to report debts to credit reporting agencies, they are no longer permitted to threaten debtors by lowering their credit rating. Even though these debt collections agencies are really trying to collect a legitimate debt, there are two things to remember. People who owe money are just that, people, who deserve to be treated with dignity. More importantly, if a debtor is terrified of an aggressive collections agency who calls them constantly, they very well just stop picking up the calls, leaving themselves in debt, and the debt collection agencies with nothing.
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